Support & FAQ
The fastest way to reach us is email. We read every message and respond within 1-2 days (24 hours during the holiday season). 💌
My wish list isn’t updating after I share something to Sleigh.
Make sure you’re on the latest version (TestFlight auto-updates; App Store users may need to pull-to-refresh in Settings → App Store). Fully close and reopen Sleigh — wishes added via the share extension appear immediately on the Wishes tab.
The product image is missing or shows a gray box.
Some retailers (especially Amazon) block the preview service that fetches product photos. The wish still saves, you can still tap through to buy — only the picture is affected. We’re working on this and more pictures will appear over time.
How do I share my wish list?
Open the Wishes tab, scroll to the bottom and tap Share list 💌 to send the whole thing via iMessage, email, or anywhere else.
What’s a Circle?
Your Circle is the people you want to buy gifts for (little sister, grandma, best friend). Add them with any name you want, add gift notes privately, and when you’re ready, mark something as “claimed” so nobody double-buys.
The AI gift curator gave me weird ideas.
Try adding more detail to the person description (age, interests, personality, a favorite brand or two) and set a budget. The more Sleigh knows, the better the ideas get.
Does Sleigh work on Android?
Not yet. iPhone first for the 2026 Christmas season; Android coming later.
How do I delete my data?
All of Sleigh’s data lives on your phone. Delete the app and everything is gone — no servers to clean up, no account to close. See Privacy for the full story.
Does Sleigh make money if I buy something?
Yes — when you tap a wish and buy it from Amazon or another store, Sleigh may earn a small commission from the retailer at no cost to you. That’s what keeps the app free. 🎁
Can I use Sleigh with my family across different phones?
Right now each person’s wishes and Circle live on their own phone. Family sharing between phones is coming — share your list via the Share List button for now.
Email santa@sleighapp.com with:
We’ll get back to you fast. 🎄